Spend $100 get $20 off with Code : SANTOS20

Contact Us

Please email mvson@dessantos.com directly with any questions or concerns. Please include your order number so that I can be up to date and give you a detailed response.

Please allow up to 24 hours for a response to your inquiry. Emails sent during non-office hours will be handled on our next business day.


Product(s) must be unused and returned in the same packaging and condition that it was sent in, in order to be eligible for a refund or return. Des Santos will exchange or refund any unused product as long as inventory is available and the customer has contacted us with the issue within 7 days of receiving the order. If contacted after 7 days, we will decide on a case by case basis whether the customer will be eligible for a return with an exchange or refund. 


Pre-Orders will be sent within a week of the product being manufactured. Due to the varying nature of our preorders it may take up to a month or two for the product to be shipped.

For regular orders on the site please allow us 1-3 business days for processing and 3-4 days for shipping.